Feedback & Support for CollegeFactual.com

Welcome to College Factual's feedback and support forum.

Provide feedback on the College Factual service and help us continue to build and improve our rankings, college profiles and industry insights. You can also vote and comment on ideas submitted by other readers. Or, if you prefer, you can provide a private support ticket to our team.

Based on your submissions, we build a knowledge base with answers to some of your most frequently asked questions.

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Knowledge Base

  1. Advisor Tools Tutorials 

    1. Inviting your students
    2. The messaging system
    3. How do I invite more than 5 students?
  2. College Rankings 

    1. How do you rank the best overall colleges?
    2. How do you rank the best colleges for your money?
    3. How do you determine the top colleges by major?
    4. How do you determine the best colleges for veterans?
    5. How do you come up with your sports ranking?
  3. Commonly Asked Support Questions 

    1. I did not receive my confirmation link
    2. Site keeps asking for me to login
    3. How do I change my home state?
    4. Site keeps asking for login (Safari)
    5. How do I update profile items?
  4. New GI Bill 

    1. How to use new gi bill calculator
    2. Why are your GI Bill results different from what the college advertises?
  5. Questions About Data 

    1. Where do you get your data about the colleges?
    2. Where do you get your Salary Data?
    3. More information on crime data
    4. Where do you get information on diversity?
    5. Expected vs. Actual Graduation Rates
  6. How to Use Our Tools 

    1. How to Use College Factual: For Students
    2. Overview of Decision Dashboard
    3. Overview of College Match Profile
    4. How to Use Cost Cutter
    5. How to Invite an Advisor
  7. Tips & Advice 

    1. Best Tips on Applying to College: Students
    2. Best Tips on Applying to College: Parents
    3. Can you help me find a scholarship?
    4. See the Chinese version of our website
  8. All articles 

    1. Where do you get your data about the colleges?
    2. How do you rank the best overall colleges?
    3. Inviting your students
    4. College Factual Contributing Writers or Bloggers
    5. Best Tips on Applying to College: Students
    51 articles 

Feedback and Knowledge Base