Feedback & Support for CollegeFactual.com

Welcome to College Factual's feedback and support forum.

Provide feedback on the College Factual service and help us continue to build and improve our rankings, college profiles and industry insights. You can also vote and comment on ideas submitted by other readers. Or, if you prefer, you can provide a private support ticket to our team.

Based on your submissions, we build a knowledge base with answers to some of your most frequently asked questions.

Thank you for visiting CollegeFactual.com.

Give feedback

Feedback forums

Recently updated ideas

Knowledge Base

  1. Advisor Tools Tutorials 

    1. The messaging system
    2. How do I invite more than 5 students?
  2. College Rankings 

    1. How do you rank the best overall colleges?
    2. How do you rank the best colleges for your money?
    3. How do you determine the top colleges by major?
    4. How do you determine the best colleges for veterans?
    5. How do you come up with your sports ranking?
  3. Commonly Asked Support Questions 

    1. I did not receive my confirmation link
    2. Site keeps asking for me to login
    3. How do I change my home state?
    4. Site keeps asking for login (Safari)
    5. How do I update profile items?
  4. New GI Bill 

    1. How to use new gi bill calculator
    2. Why are your GI Bill results different from what the college advertises?
  5. Questions About Data 

    1. Your data is wrong or outdated
    2. Where do you get your Salary Data?
    3. Where do you get your data about the colleges?
    4. More information on crime data
    5. How do I report changes/updates to data?
  6. Questions About Tools 

    1. What is my match score?
    2. Where is my Majors Matcher report?
    3. How do I save a college or major?
    4. Can I compare two colleges side-by-side?
    5. Can I retake the Majors Matcher test?
  7. Tips & Advice 

    1. Best Tips on Applying to College: Students
    2. Best Tips on Applying to College: Parents
    3. Can you help me find a scholarship?
    4. See the Chinese version of our website
  8. All articles 

    1. How do you rank the best overall colleges?
    2. Your data is wrong or outdated
    3. What is my match score?
    4. The messaging system
    5. Inviting your students
    45 articles 

Feedback and Knowledge Base