The messaging system

After inviting students and parents to complete their college profile, you'll want to start communicating with them and offering feedback.

Watch this video for a walkthrough of the messaging system:





Here's a brief explanation of what you'll see in the video:

You can view any of the prospects who have accepted your invitation in your dashboard. Just click the link that says "Students" at the top of your screen.

Click on a name to see their list of saved schools and majors. You can also leave them feedback on their list.

For example, you may want to suggest they complete more of their profile so you can better see how good of a match a certain major or college is.

Sending & Receiving Messages

Click on "Messages" at the top of your screen to see any new notifications and reply to any messages.

You can also send a message to a prospect or a group. Click on "Conversations" and then click "New Message".

Search for the student or students you would like to message. Add them by clicking the plus sign next to their email address.

Fill out the subject and body and click send!

There you have it! An easy way to communicate with students and parents within College Factual.

Feedback and Knowledge Base