How to Submit a Claim if Your SHEIN Package is Missing?
If your SHEIN package is missing, you can submit a claim for SHEIN report missing package by following these steps:
Contact SHEIN customer service: The first step is to contact SHEIN customer service to report the missing package. You can do this by logging into your SHEIN account, clicking on "My Orders," and selecting the order in question. From there, you can click on "Contact Customer Service" to submit a ticket or use the live chat feature.
Provide necessary information: When contacting customer service, be sure to provide all necessary information about the missing package, including the order number, tracking number, and any other relevant details.
Wait for investigation: Once you have submitted the claim, SHEIN will conduct an investigation to determine the status of the missing package. This may take some time, so be patient and wait for an update from SHEIN.
Follow up: If you do not receive a response within a reasonable amount of time, follow up with SHEIN to check on the status of your claim.
Resolution: If SHEIN determines that your package is indeed missing, they will work with you to resolve the issue. This may include issuing a refund, providing a replacement, or taking other appropriate actions.
Overall, submitting a claim for a missing SHEIN package is a straightforward process, and the company has a good reputation for resolving such issues in a timely and satisfactory manner.
Read more: https://www.setupyouraccounts.com/shein-missing-package-refund/