Incorrect card number or expiration date: Customers occasionally submit the incorrect card number or expiration date when entering their payment information. Customers must verify that they are entering this data exactly as it appears on their card.Inaccurate personal information: It's also possible that the client's personal information is unreliable. In this situation, make sure that the information you have supplied is true in accordance with your identity documentation.

Source: https://www.accountiod.com/netspend-all-access-com-activate/